Delivery & Returns

This website is for trade customers only. We operate with a minimum order value of £100 per order (ex VAT).

You can select products to make a mixed order.

We have the following carriage options:

  • Catons using DHL
  • Pallets using Fortec
  • Ex-works collected from the warehouse (FOC)

If selecting the pallet method, please ensure you can move or break down the pallet when it is delivered. Our pallet carrier will offer a kerbside drop only; they are not responsible for moving the pallet into your premises.

Shipping charges are calculated based on a combination of weight and volume. As you add products to your cart, the website will automatically calculate your order’s total weight and volume.

Please note the following:

  • Each shipping carton is based on average dimensions per box of 34x44x48cm.
  • Each shipping carton has a product weight capacity of 22.5Kg.
  • The maximum height of goods stacked on each pallet will be 1.8m (the pallet height is in addition to this).
  • The maximum weight of goods per pallet will be 1000kg (the weight of the pallet is in addition to this).

Our website is designed to calculate the best cost option based on your delivery location, overall weight, and volume.

The costs for each method per zone are as follows:

Postcode Areas

Cost per carton

Cost per economy pallet service

AL, B, CV, CW, DE, DN, HD, HP, HX ,LE, LS, LU, M, MK, NG, NN, OL, OX, S, SG , SK, ST, WD, WF, WS,BA, BB, BD, BL, BS, CB, CH, CM, CO, DY, GL, HG, HR, HU, L, LN, NP, PE, PR, SN, SS, SY1-3, SY10-11, TF, WA, WN, WR, WV,CF (exc 31-37, 39-45, 61, 71, 72), DH, DL, FY, IP, LL11-14, NR, SR, TS, YO,BH, NE, PO (exc 30-41), SO, SP,BR, CR, DA, EN, HA, IG, KT, RG, RM, SL, SM, TW, UB, 



BN, CF31-37, 39-45, 61, 71, 72, CT, DT, GU, LA, ME, RH, TN,CA, EX, *FK, *G, *KA (exc KA27-28), *KY, LD, LL15+, *ML, *PA1-19, PL, SA, SY4-9 & 12+, TA, TQ,E, EC, N, NW, SE, SW, W, WC,*DG, *EH *TD, *TR (exc Scilly Isles TR21-25), *PO 30-41



*DD, *PH1-14, *AB31,33,34,35,36, 37, 38, &40+,  *IV (exc 1-3, 41-49, 51, 55 & 56), *KW1-14, PH15+,*AB10-30,  32 & 39, *IV1, 2 & 3



*PA20-38, *IV41-49, 51, 55 & 56, *KA27-28, *PA41+,*KW15-17, *IM





Subject to quote

*GY, *JE (GY9 – Alderney & Sark subject to additional charges. Contact office for details)









Returns can be made inline with our returns policy.
Please contact our customer services department to arrange any returns.
We will not accept returns without a pre-defined Returns Authorization Number.

For service, please ring: 01327 705982.

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